Our online store stamos.fashion welcomes you!
By visiting the website or using material from these websites, you accept the following terms. Please note that you are not permitted to use the Website if you do not accept the following terms.
This website www.stamos.fashion together with any document referred to in this document defines the conditions governing the use of this website and the purchase of products through this website (hereinafter the "Terms").
By using this website or placing an order through it, you agree to be bound by these Terms and Data Protection Policies, which form an integral part of the Agreement you are about to enter into with us. Therefore, if you do not agree, you should not use this website or place an order through it.
These Terms are subject to change. It is your responsibility to read them regularly, as the Terms in force at the time the Agreement is drawn up (as defined below) are also applicable.
If you have any questions regarding the Terms or the Data Protection Policies you can contact us using the contact form.
The Agreement (as defined below) may be executed, at your option, in any of the languages in which the Terms are available on this website.
1. Our details
The website www.stamos.fashion is the online store of the Greek joint-stock company with the name "STAMOS O.E." and the distinctive title "STAMOS", based in Grevena, at Pavlou Mela 9 Street, with VAT number: 092754059, DOU: GREVENON and GEMI no:46810618000.
The information or personal data you provide to us is subject to processing in accordance with the Data Protection Policies. By using this website you give your consent to the processing of said information and data and you declare that all the information and data you provide us is true and accurate.
"STAMOS O.E." clarifies that, while the use of personal data is necessary for the performance of the required services, users should be aware that the use of such data is not intended to collect data, but solely to facilitating the management of operations and the execution of orders.
Our company considers any information provided by the user regarding his personal data or the order confidential and undertakes not to publicize, exchange, sell or disclose the Customer's personal information without his consent. An exception is the case where these are requested by a Public Authority, etc. or it is considered that the content of the communication affects our online store.
2.1 Cookies Policy
www.stamos.fashion reserves the right to use personal data, voluntarily provided by users, in accordance with the current regulations (Article 13 of Legislative Decree 196/2003).
2.2 Products and images when using the website
The online store www.stamos.fashion bears no responsibility regarding any difference between the actual image of a product (such as its color) and the one shown on the internet, due to the settings or malfunction of the customer's personal computer.
3. The use of our website
By using this website and/or placing an order through it, you undertake:
- Use the website only to submit legitimate inquiries or orders.
- Do not place false or fraudulent orders. If we reasonably believe that such an order has been submitted we have the right to cancel it and inform the relevant authorities.
- If you don't give us all the information we need, we can't process your order.
By placing an order through the website, you warrant that you are at least 18 years of age and have the legal capacity to enter into binding contracts.
4. How is the contract drawn up?
The information contained in these Terms and the details contained in this website do not constitute an offer to sell but an invitation for information. No contract shall be deemed to have been formed between us and you in respect of any products unless your order is expressly accepted by us. If we do not accept your order and the money has already been taken from your account, then it will be refunded in full.
To place an order you will be asked to follow the purchase process and press the "Approve Payment" button. You will then receive an email from us confirming receipt of your order ("Order Confirmation"). Please note that this does not mean that your order has been accepted, as this is an offer from you to us to purchase one or more products. All orders are subject to acceptance by us and such acceptance will be confirmed by sending you an email confirming that the product has been dispatched ("Dispatch Confirmation"). The contract for the purchase of a product between us (the "Contract") will only be considered concluded when we send you the Dispatch Confirmation.
The Contract will only apply to the products whose shipment we have confirmed in the Shipment Confirmation. We are not obliged to supply you with any further products that may be part of your order, unless the dispatch of those products is confirmed by a separate Dispatch Confirmation.
5. Product Availability
All product orders are subject to availability. In light of this, in the event of supply difficulties or out-of-stock products, we reserve the right to inform you of similar products of equal or greater quality and value that you may order. If you do not wish to order such similar products, we will refund any amount you may have paid in full.
6. Order rejection
We reserve the right to withdraw any product from this website at any time and/or to remove or edit any material or content on this website.
Although we make every effort to process all orders placed with us, exceptional circumstances may arise where we may need to decline to process an order after we have already sent you the Order Confirmation, which we reserve the right to do at any time at our sole discretion.
We shall not be liable to you or any third party for the withdrawal of any products from this website, or for the removal or editing of any material or content on the website or for refusing to process or accept an order after we have sent you the Confirmation. Order.
Subject to the provisions of clause 6 above regarding product availability and subject to exceptional circumstances, we will use our best endeavors to complete your order for the product(s) listed on the Dispatch Confirmation by the delivery date specified in the Dispatch Confirmation or, if no delivery date is specified, within the estimated time period shown when you choose a payment method, and in any event no later than 30 days from the date of the Dispatch Confirmation.
However, delays may occur in cases such as adapting the products to the customer's requirements, depending on the delivery area or in unforeseen circumstances.
Regarding the "gift card", we will send it within the deadline you indicated when you made the purchase.
If for any reason we are unable to meet the delivery date, we will notify you and offer you the option of either continuing with the purchase by setting a new delivery date from us, or canceling the order with a full refund. Please note, however, that we do not make deliveries on Saturdays and Sundays, except in the case of the "gift card", which will be delivered on the date you indicate to us.
8. Inability to shipping
If it becomes impossible for us to deliver your order to you, we will try to find a safe place to leave your package. We will also leave a note explaining where your order is and what you will need to do to receive it. If you are not at the delivery point at the agreed time, please contact us again to re-arrange delivery on another day.
If, after the expiry of 15 days from the time your order is available for delivery, that order has not yet been delivered for reasons not attributable to us, we will consider that you wish to cancel the Contract and the Contract will be deemed to have expired . As a result of the termination of the Contract, we will refund to you any payment we have received from you, including delivery costs (except for any additional delivery costs incurred in the event that you have chosen a delivery method other than the basic and least expensive method offered by us ) as soon as possible and in any case within 14 days from the date on which the Contract has expired.
Please note, however, that the transport costs incurred due to the termination of the Contract may have higher costs, which we are entitled to charge you.
9. Transfer of risk and ownership of products
Liability for the products passes to you once you or a third party designated by you, other than the carrier, has acquired physical possession or control of the products.
Ownership of the products passes to you either on our receipt in full of all sums due in respect of the products, including delivery charges, or on delivery (as set out in clause 8 above) if this occurs later. from collection.
10. Price and payment
The price of each product will be that set out at all times on our website, except in cases of obvious error. We always take care to ensure that all prices on the website are accurate, however errors may occur. If we discover an error in the price of any product you have ordered, we will notify you as soon as possible and give you the option of reconfirming the order at the corrected correct price or canceling it. If we are unable to contact you, we will treat your order as canceled and refund you in full any amount you have paid.
We are not obliged to supply you with any product at the incorrect lower price (even if we have sent you the Dispatch Confirmation) where the error in the price is obvious and undisputed and could reasonably be recognized by you as an incorrect price.
The prices on our website include VAT but not shipping costs, which are added to the total price as shown in the Shopping/Delivery Costs Guide, the content of which forms an integral part of these Terms.
Prices may change at any time, however, subject to what is specifically stated immediately above, any changes will not affect orders for which an Order Confirmation has already been sent to you.
Once you have selected all the products you wish to buy, they will be added to your shopping cart and the next step is to proceed with the order and pay. To do this, you must follow the steps of the purchase process, completing or verifying the information requested at each step. Furthermore, during the purchase process, before payment, you can change the details of your order. You are provided with a detailed description of the purchase process in the Purchase Guide. Also, if you are a registered user, the file with all your orders is available in the "My Account" field. :
Payment can be made with Visa, Mastercard and American Express credit cards and PayPal.
You can also pay all or part of the value of your purchase with the STAMOS gift card or credit coupon issued by STAMO O.E.
To minimize the possibility of unauthorized access, your card details will be encrypted. Once we receive your order, we will pre-authorize your card to ensure there is sufficient credit to complete the transaction. Your card will only be charged once your order has been dispatched for delivery from our warehouses.
If payment is made via PayPal, the amount will be charged upon confirmation of your order.
The moment you press the "Approve Payment" button you confirm that the credit card belongs to you or that you are the legal owner of the STAMOS FASHION gift card or credit voucher.
Credit cards are subject to validity and approval checks by your card issuer. If your card issuer does not authorize payment, we will not be liable for any delay or non-delivery and will not be able to enter into a Contract with you.
11. Payment Methods – Payment Policy
1. Payment by credit or debit card
The online store www.stamos.fashion accepts payments from all known credit or debit cards: VISA, MasterCard, American Express, Maestro and Diners. All payments made using a card are processed through Alpha Bank's "Alpha e-Commerce" electronic payment platform and uses TLS 1.1 encryption with a 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key.
During payment by credit or debit card, you may be asked to enter the online shopping protection code from the issuing bank.
For the best control and security of transactions, in the event that the cardholder where the charge is made is different from the recipient of the order, we recommend that you submit the corresponding details and contact information of the cardholder in the "Billing details" field. You can then proceed with your order by filling in the desired name and address of the recipient in the "Shipment Details".
In an effort to prevent the illegal use of credit cards and other payment options we use every means possible to confirm the absence of fraud in every order. In any case, however, we cannot guarantee that we can prevent the illegal use of such information by unauthorized third parties.
Note: Installment purchases are not supported.
2. Payment via the PayPal platform
www.stamos.fashion accepts payments via PayPal. By selecting the corresponding option when completing the order, you will be redirected to the secure PayPal transaction website www.paypal.com, where you will have the option to either log in using your existing PayPal account (Pay with my PayPal account) or complete the your credit card details without having a PayPal account (Pay with my credit or debit card).
3. Cash on delivery payment
Cash on delivery refers to payment of the exact amount of the order to the representative of the courier company upon delivery. The online store www.stamos.fashion provides the possibility of payment by cash on delivery with an additional charge to the recipient of three (3) euros.
4. Payment by Bank Deposit
In this case you will need to deposit the total amount of your order in one of the following bank accounts. It is reminded that in order to successfully complete your order you must send us the proof of deposit (photo, screenshot etc) to firstname.lastname@example.org.
- IBAN: GR5401103310000033144066645
- Beneficiary: STAMOS OE
- IBAN: GR3602603370000160200465991
- Beneficiary: STAMOS OE
11.1 Purchase without registration / purchase as a guest
This website also allows purchases through the "buy as a guest" feature. This method of purchase requires only the necessary information to process your order. Once the purchase process is complete, you will be given the option to register as a member or continue as a non-registered member.
12. Value added tax
In accordance with applicable rules and legislation, all purchases made through this website are subject to Value Added Tax (VAT).
In this context and in accordance with Chapter I of Title V of Directive 2006/112/EC of the European Council of November 28, 2006, regarding the common value added tax system, as incorporated into the Greek VAT Code, as the place of supply will be considered the Member State of the address where the products are to be delivered (i.e. Greece) and the applicable VAT rate in Greece will be applied.
13. Returns Policy
13.1. Legal right of withdrawal
The withdrawal period expires 14 calendar days after the day on which you or a third party designated by you, other than the carrier, acquires physical possession or control of the products, or in the case of an order with more products after 14 calendar days from the day you or a third party designated by you, other than the carrier, acquires physical possession or control of the last product.
To exercise the right of withdrawal, you can either inform "STAMOS O.O.." by post to the address mentioned in condition 2, or by calling +302462022501, or by sending an email to the address: email@example.com, or by writing in our contact form, expressing your decision to withdraw from this Agreement in an express way (eg by sending a letter or an email by post). You may also use the opt-out form shown in the Appendix attached below, which is not mandatory.
To withdraw in time, it is sufficient to send your communication regarding the exercise of the right of withdrawal before the expiry of the withdrawal period.
Effects of Withdrawal
If you withdraw from this Contract, we will refund to you without delay and in any event within 14 days of the day on which we are informed of the withdrawal, all payments we have received from you, including delivery charges (except for any additional delivery charges incurred in case you have chosen another delivery method than the basic and less expensive method that we offer you). The refund will be made using the same payment method you used for the original transaction. In any case, you will not be charged for this return.
For your part, you are obliged to return the products within 14 days of exercising your right of withdrawal.
Subject to the above, we may however withhold the return either until we have received all the products back or until we have received evidence that you have returned the products, whichever occurs first.
You will bear the direct costs of returning the products, unless you deliver them to a courier company, which we will arrange.
You are responsible for any impairment of the value of the products as a result of such treatment that alters their nature, characteristics and functionality.
13.2. Exceptions to the right of withdrawal
You may not withdraw from the Contract when its subject is any of the following products:
- Products tailored to the needs of the customer, which have been personalized and manufactured according to the specifications set by the customer himself. Your right to withdraw from the Contract only applies to products that are returned in exactly the same condition as when you received them.The products must not have been used, worn, washed, modified or damaged. No refund will be given if the product has been used after opening, if the product is not in the same condition as delivered or if it has been damaged. The consumer has the right to try the product he bought, but he is obliged not to remove the tag that accompanies it. Otherwise, it is considered that the product is not in the same condition in which it was delivered.Therefore, you must take due care of the products while they are in your possession. Please return the products using or including their original packaging, instructions, any other document that may accompany the products and its other accessories (dustbags, hangers, cases, etc.). In any case, you must return the products together with the receipt you received upon delivery. When you receive the order, you will find a summary of how you can exercise the right of withdrawal.
- Sealed products, which are not suitable for return, for health protection or hygiene reasons, such as swimwear, underwear or sealed perfumes, and which have been unsealed after delivery. Upon withdrawal, the respective products must be returned as follows:
- Courier Returns If you choose to return the product(s) via a courier of our choice, you will need to contact us via our online contact form or on +302462022501 to arrange for receiving the product from your home. You must return the product in the same packaging as you received it following the instructions described in the "RETURNS" section of this website. In the event that you made the purchase as a guest, you can request a return through the courier company of our choice, by calling +302462022501.
None of the above options incur additional costs for you.
If you choose not to use any of the free return methods available, you will be responsible for the return costs. Please note that if you wish to return the goods to us by any other means, we reserve the right to charge you for the direct costs we may incur in receiving the goods in this way.
After we have thoroughly examined the returned product, we will let you know if you are eligible for a refund. Shipping costs will only be refunded if you exercise your legal right of withdrawal (see clause 14.1) within the legal deadline and provided that all the goods comprising the package are also returned. The refund will be paid as soon as possible and in any case within 14 days from the day you notified us of the withdrawal. Subject to the above, we may however withhold refunds either until we have received all the products back or until we have received evidence that you have returned the products, whichever occurs first. Refunds will always be made using the same method that was used to pay for your purchase.
You are responsible for the cost and risk of returning the products to us as described above.
If you have any questions, you can contact us through our online contact form or by phone +302462022501.
13.3. Returns of defective products
In the event that you consider that the product you ordered does not comply, at the time of its delivery, with the terms of the Contract, or that it presents a material defect, you should contact us immediately via our online contact form, describing the product in detail and its defect, or by calling us on +302462022501 and we will instruct you on what to do next.
You can return the product by handing it over to the courier company that we will send to your home. You must return the product together with the receipt, which you received when the product was delivered.
We will carefully examine the returned product and inform you by e-mail within a reasonable time if you are entitled to a rectification or replacement of the product or a reduction in price or a full refund (if applicable). Products that show damage due to use and wear are not considered defective. The product rectification, refund or product replacement will be carried out as soon as possible and in any event within 14 days of the day we confirm to you by e-mail that you are entitled to a refund or replacement/repair of the defective product.
In the event that you are deemed eligible for a refund, the amount paid will be refunded in full, including shipping costs and any other reasonable costs incurred by you in returning the product. Your refund will be made using the same method as the payment at the time of purchase.
Your legal rights under applicable law are not affected.
13.4. Returns outside the EU
If your order has been shipped to a country outside the European Union, customs duties, sales taxes for import, as well as handling costs charged to the recipient by the courier company, after a customs order, cannot be refunded by www.stamos store .fashion even if the items are to be returned.
Returns from regions outside the EU should be marked as "Returned good of Greek merchandise – of non commercial value", so that they are not held at Greek customs. Any additional charges incurred will be borne by the buyer.
14. Liability and disclaimer
Unless expressly stated otherwise in these Terms, our liability in relation to any product purchased through our website is strictly limited to the amount of the purchase price of such product.
Subject to the preceding paragraph and to the fullest extent permitted by law, and except as otherwise set out in these Terms, we shall not be liable for the following losses, however caused:
- Loss of income or revenue
- Loss of commercial activity
- Loss of profits or contracts
- Loss of expected savings
- Loss of data, and Loss of time management or working hours.
- Due to the open nature of this website and the possibility of errors in the storage and transmission of digital information, we do not guarantee the accuracy and security of information transmitted to or received from this website, unless otherwise expressly stated on the website.
- All product descriptions, information and material posted on this website are provided "as is" and without any further warranty either express or implied, except for the warranties provided by law.
In this light, if you are dealing as a consumer or as a user, we are obliged to deliver products that are in accordance with the Contract, taking responsibility for any lack of conformity that exists at the time of delivery.
Products are deemed to be in conformity with the Contract when: a) they conform to the description and quality described by us on this website, b) they are suitable for the purposes for which products of this type are normally used, and c) have the quality and performance which is normal in products of the same kind and which can reasonably be expected.
To the maximum extent permitted by law, we disclaim all warranties, except those to consumers and users who cannot be legally excluded.
What is provided in this condition does not affect your rights as a consumer or user, nor your right to withdraw from the Agreement.
You acknowledge and agree that all intellectual property rights, trademarks and all other intellectual property rights in and to all material and content provided as part of the Website are at all times vested in us or our licensors. their. The use of this material is permitted by you only to the extent expressly approved by us or its licensees. This does not prevent you from using this website to the extent necessary to make a copy of an order or the details of the Contract.
16. Viruses, Hacking and other Cyber Crimes
You may not misuse this website by knowingly transmitting viruses, trojan horses, worms and other malicious software or other material that is malicious or technologically harmful. You may not attempt unauthorized access to this website and its server, or any other server, computer and database connected to our website. You undertake not to attack the website through a denial of service attack or through a distributed denial of service attack.
Breach of this obligation may constitute a criminal offense under applicable law. Any such violation will be reported to the appropriate law enforcement authorities with whom we will cooperate in order to reveal the identity of the cyber offender. Likewise, in the event of such a violation, your right to use this website will be immediately terminated.
We are not responsible for any loss or damage caused by a denial-of-service attack, viruses or other malware or technologically harmful material that may infect your computer, its components, data or any other material as a result of your use of the this website or the downloading of material contained therein or similar material of another isotope to which this website refers.
17. Links to our website
Our website may contain links to other websites and resources provided by third parties. Such links are provided for informational purposes only and the content of such websites or sources is in no way under our control. Therefore, we bear absolutely no responsibility for any loss or damage that may be caused by the use of such links.
18. Written communication
Applicable law requires that some of the information or updates we send you be in writing. When you use our website, you accept that communication with us will mainly be done electronically. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic form of communication and acknowledge that all agreements, notices, information and other communications we provide to you electronically comply with any legal requirement that such communication be in writing. This term does not affect your statutory rights.
All notices from you to us must be submitted via our online contact form. Subject to condition 19 above and as otherwise provided, we have the right to notify you either by e-mail or at the postal address you provided to us when submitting your order.
Notice will be deemed to have been duly served and received as soon as it is posted on our website or 24 hours after sending an e-mail or three days from the date of sending any letter. Sufficient proof of delivery of any notice shall be, in the case of a letter, the fact that such letter is properly addressed, postage paid and has been delivered to the post office and, in the case of e-mail, that such e-mail has been sent to the recipient's specified email address.
20. Transfer of rights and obligations
The Agreement between you and us is binding on both of us and our respective licensees and assigns.
You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations under it, without our prior written consent.
We reserve the right to transfer, assign, charge, subcontract or otherwise dispose of a Contract, or any of our rights or obligations under it, at any time during the term of the Contract. For the avoidance of doubt, any such transfer, assignment, charge or other disposition shall not affect your statutory rights as a consumer or void, reduce or otherwise limit any express or implied warranty we may have given you.
21. Force majeure events
We will not be liable or responsible for any failure to perform or delay in performing any of our obligations under a Contract caused by events beyond our reasonable control (Force Majeure Event).
An event of Force Majeure is considered any act, event, failure to perform, omission or accident that is not subject to our reasonable control and specifically includes (but not limited to) the following:
- Strikes, strikes or other union actions.
- Social unrest, riot, invasion, terrorist attack or threat of terrorist attack, war (whether or not declared) or threat or preparation for war.
- Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
- Inability to use railways, ships, aeroplanes, motor vehicles or other public or private means of transport.
- Inability to use public or private telecommunications networks.
- Acts, ordinances, laws, regulations or governmental restrictions.
- Any strike, breakdown or accident of the ferry and postal services or other means of transport.
- The performance of our obligations under any Contract shall be deemed to be suspended for the period during which the Force Majeure Event lasts and the time for the performance of our obligations shall be extended for a period equal to the duration of such period. We will use all reasonable efforts to end the Force Majeure Event or to find a solution to enable us to fulfill our obligations under the Contract despite the Force Majeure Event.
22. Waiver of rights
If at any time during the term of a Contract we fail to seek strict performance by you of any of your obligations under the Contract or any of these terms and conditions, and/or if we fail to exercise any of your rights or remedies to which we are entitled under the contract or these Terms, this does not constitute a waiver by us of or a limitation of our said rights and remedies and does not relieve you of the obligation to comply with your said obligations.
Our waiver of any individual claim does not constitute a waiver of any similar claim in the future.
No waiver by us of any of these Terms or of our rights and remedies under the Contract shall be valid unless it is expressly stated to be a waiver and notified to you in writing, as set forth in the above term which refers to Notifications.
23. Clause of partial invalidity
If any competent authority determines that some of the present Terms or provisions of the Agreement are invalid, illegal or unenforceable to any extent, this does not mean that the entire Agreement is null and void, as the validity of the entire Agreement is in no way affected. The terms or provisions in question will be separated to this extent from the remaining terms and provisions, which will continue to bind the contracting parties, within the limits and conditions prescribed by law.
24. Total deal
These Terms and any document expressly referred to in them constitute the entire agreement between us regarding the subject matter of each Agreement and supersede any prior written or oral agreement, understanding or settlement between us.
Both you and we acknowledge that, in entering into a Contract, neither of us has relied on any statement, undertaking or promise made by the other party or implied orally or in writing during our negotiations prior to such Contract, except unless otherwise expressly set forth in these Terms.
25. Our Right to Modify These Terms
We reserve the right to revise and amend these Terms at any time.
26. Law and Jurisdiction
The use of our website as well as the Contracts for the purchase of products through it are governed by Greek law.
Any dispute arising from or related to the use of the website or the aforementioned Agreements, is subject to the jurisdiction of the courts of Grevena (exclusive jurisdiction).
27. Comments and suggestions
Your comments and suggestions are always welcome. Please send us your comments and suggestions through our online contact form.
If as a consumer you believe that your rights have been violated, you can direct your complaints to us by sending an email to: firstname.lastname@example.org with the aim of an out-of-court settlement or make a complaint on the European Union website by clicking on the link https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=EL